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The team

Ivor Knox

Ivor Knox - Managing Director

  • Ivor has worked in research since 1992, with five years in operations and thirteen years as a client-facing researcher
  • He led the Scottish client services team for mruk in Glasgow from 2006-2010, managing a portfolio of qualitative and quantitative research programmes primarily in the public sector, including customer satisfaction work for the Scottish Police Services Authority
  • Previously, he’d spent eight years managing major international projects at GfK NOP, primarily a 50-country continuous financial services study
  • Ivor started his career with five years in a CATI centre, learning all of the processes involved in the production of high quality survey data
  • He’s fully versed in CATI, Field and Online survey management
  • His interests include history, politics and current affairs, and collecting far more DVDs than he ever has time to watch, as well as a wall full of books that will take a couple of centuries to get through
  • Ivor is married, with a riotous one year old daughter, two guinea pigs and a rabbit
John Raglan

John Raglan - Chairman & Co-Founder

  • John was previously a director of Metro Radio Group which owned and operated 7 radio stations in the North East and Yorkshire. His main sphere of operation was in sales and marketing in the London marketplace where he made his mark as part of a team that formed the hugely successful Radio Advertising Bureau, which subsequently grew radio's share of advertising revenue from 2% to 9%
  • In 1993, John left Metro shortly after its sale to Emap for £100 million
  • After a 3 year period of consulting radio groups and other media owners on marketing and revenue development, John co-founded Dipsticks Research Ltd
  • Despite the current global recession the group is enjoying its best trading period in its 16 year history because it finds creative solutions to research problems
  • John lives in rural Northumberland and he is a keen cricketer
Marjorie Pannetier

Marjorie Pannetier - Research Executive

  • Marjorie is our dedicated travel and tourism research executive, with several years of experience in both public and private sector organisations.
  • She has worked on projects ranging from advertising effectiveness and brand tracking to visitor surveys and segmentation - her clients include Brittany Ferries, Atout France, Park Dean and Villa Plus.
  • Prior to explore, Marjorie worked at the French institute of science and technology for transport, development and networks, publishing several white papers on pedestrian research.
  • Marjorie obtained a first class Master's degree in Psychology of Marketing and Communication in France, and has an MRS Advance Certificate in Market and Social Research Practice.
  • In her spare time, Marjorie likes to travel within UK and visiting her friends throughout Europe. She is also an outdoor enthusiast spending her weekends hiking, cycling and running around Northumberland.
Andrew Richardson

Andrew Richardson - Data Manager

  • Andrew joined explore research in January 2010 as Manager of the in-house Data Management team comprising 5 other full-time staff
  • Andrew is responsible for ensuring that all projects are supported by data that are delivered to the high standards to which the company is committed. Andrew is supported by a dedicated and experienced team of data processors who have a superb track record of delivering complex analysis on time, and to the client’s exact specifications
  • Prior to joining explore research Andrew was a senior business analyst for a major computer consultancy, engaged on a multi-million pound government project. His previous experience also includes extensive work in the fields of document management and records management and a technical background in both front-line support and software development
  • Outside of work Andrew is keen motorcyclist, a passion that he has passed on to his daughter (much to the consternation of his wife) and he cannot believe that more people don’t find Excel macros fun
Alison Pringle

Alison Pringle - Operations Manager

  • Alison joined explore research in October 2002 as a Project Co-ordinator but today she heads up our Operations team of 3 full time staff members
  • Alison and her team are paramount in the management of street, telephone, postal and qualitative research projects
  • Alison was instrumental in setting up our in-house computer assisted telephone interview (CATI) unit which currently consists of 20 seats and a pool of 50 telephone interviewers
  • In addition, Alison manages our network of direct street interviewers across the UK
  • Alison and her team ensure all telephone and street interviewers undergo rigorous training with a programme of continual development. They are also responsible for many of our stringent quality checking procedures
  • Alison has recently gained the ILM Certificate in Management, she lives in Northumberland and enjoys long walks in the country with her dogs
Angus Webb

Angus Webb - Technical Director

  • Angus is a highly motivated Information Technology professional. Having studied Information and Communication Management at Northumbria University, he subsequently completed Microsoft Certified Professional (MCP) and Microsoft Certified Systems Administrator (MCSA) accreditation
  • Angus has worked for the company since 2002 and has been a member of the Board since 2004
  • He has hands-on involvement with many projects' technical requirements and heading our IT team of 4 other full-time employees
  • Angus has a passion for improving respondent engagement and survey design. He is instrumental in evaluating new technologies and developing the range of research tools that are deployed across a growing range of clients' research requirements
  • He also leads our in-house research panel,, which has grown rapidly over the last 2 years. As a member of Esomar he’s also responsible for ensuring the company’s ongoing adherence to quality standards